Complete subscriber profiles
See contact details, service locations, plans, subscription state, balances, usage, and history together.
WISP CRM
A customer record that understands the internet service behind it.
SkyBase connects each customer to subscriptions, plans, invoices, payments, network access, usage, tickets, and field work—giving every team the context needed to resolve the next task.
Free for up to 40 subscribers.
One connected workspace
Customer and network operations
Clear team ownership
Use roles, groups, assignments, notes, tickets, and work orders to keep responsibility and next actions visible.
Billing context
Review invoices, payment status, credit, and service information while speaking with the customer.
Customer self-service
Give subscribers a portal for service details, invoices, notifications, profile updates, and support requests.
Why it is different
More than a contact database
A WISP customer relationship includes a physical location, an active service, network credentials, recurring billing, support history, and often on-site work. SkyBase keeps those relationships visible without forcing teams to reconstruct them from separate tools.
A connected workflow
One subscriber story across every team
01
Sales captures the service
Record the customer, location, selected plan, and the information required for activation.
02
Operations activates it
Connect the subscription to its site, router, credentials, IP assignment, and service state.
03
Support sees the full picture
Handle questions with billing, connection, usage, ticket, and previous activity context in view.
Common questions
A clearer way to evaluate SkyBase.
How is a WISP CRM different from a general CRM?
A WISP CRM links the customer relationship to subscriptions, network access, billing cycles, usage, service status, support, and field operations. A general CRM typically stops at contacts and sales activity.
Can customers access their own information?
Yes. SkyBase includes a customer portal where subscribers can review service information, invoices, notifications, usage, and support requests.
Can different teams have different access?
Yes. SkyBase includes tenant-level roles, permissions, and user groups so staff access can match their responsibilities.
Explore SkyBase
Related ISP workflows
See how the customer, business, and network parts of the platform work together.