Find the account
Can support see the customer, subscriptions, balance, and ticket history without asking another team?
Guide · Choosing an ISP CRM
Bring a normal working day to the demo.
A feature list can make every ISP CRM look much the same. Bring five jobs your team does every week. Ask to see each one completed, from beginning to end.
Free for up to 40 subscribers.
The everyday work
Keep the useful details close.
Check the network fit
List your routers, access methods, IP requirements, and integrations. Ask for a demonstration of the ones you depend on.
Check the bill
Compare costs at your current size and your next growth step, including hosting, add-ons, setup, and support.
Check the way out
Ask which records you can export, in what format, and what happens to your data when you leave.
Why it is different
Start with the work that keeps getting stuck.
Ask billing, support, and network staff where they lose time. Choose a new subscriber, an overdue account, a connection fault, a plan change, and a ticket handover. Use sample data to compare the same jobs in every product. Write down what needs a second tool or a manual step.
A connected workflow
A small evaluation beats a big promise.
01
Write down five jobs
Choose real tasks and describe what a successful result looks like. Keep the same checklist for each vendor.
02
Try them with your team
Use a test account. Include the person who will do the work every day, not just the person buying the software.
03
Record the gaps
Separate what works today from what needs custom work or is only planned. Agree on any essential gaps before committing.
Common questions
A few things you might be wondering.
Should a small ISP use a general CRM?
A general CRM can suit sales and contact management. If you also need subscriber services, billing, and network access, evaluate the integrations and manual work needed to keep those records consistent.
What should I ask about pricing?
Ask how subscribers are counted, whether there is a minimum charge, which integrations cost extra, and whether support, hosting, and migration are included. Compare the same subscriber count and requirements.
How should I evaluate SkyBase?
Bring those five jobs and your network requirements to a guided setup. SkyBase focuses on MikroTik ISPs; the useful outcome is knowing whether your own workflow fits.
Explore SkyBase
Keep looking. Make a good decision.
See how the customer, business, and network parts of the platform work together.
WISP management software
Your WISP has enough moving parts. Keep the work together.
WISP CRM
The customer is on the phone. You have the whole story.
MikroTik ISP software
Your MikroTik network. Your customers. Finally on the same page.
ISP CRM software
One place to pick up where the last conversation left off.
ISP billing software
Billing day should feel like an ordinary day.
Guide · ISP software migration
Changing software is a project. Give it a plan.
Guide · MikroTik billing
An unpaid invoice and a broken connection need different answers.
All features
Explore the complete SkyBase feature set.