Authentication
Confirm how the subscriber authenticates and where service state is enforced. Test the RADIUS and router path you actually use.
Guide · MikroTik billing
An unpaid invoice and a broken connection need different answers.
Before automating MikroTik billing, make sure your team can tell a billing restriction from a network fault. The customer record, invoice, and subscriber session all matter.
Free for up to 40 subscribers.
The everyday work
Keep the useful details close.
Billing dates
Check invoice issue dates, due dates, renewal dates, and grace periods against your customer agreement.
Overdue handling
Decide who may suspend service and which accounts need an exception. Check the configured controls before enabling automation.
Support checks
Give support a way to inspect invoice status and subscription state before treating every disconnection as a payment issue.
Why it is different
Make the service and billing rules agree.
Map each customer subscription to the correct access method, router, credentials, and billing cycle. Decide when invoices are issued, how much time customers have to pay, and who handles exceptions. Test the policy with a dedicated account before applying it to subscribers.
A connected workflow
Test the whole billing cycle.
01
Create a test service
Use a dedicated customer and subscription with the intended router and access method.
02
Walk through an invoice
Check generation, due dates, payment recording, and how any overdue restriction reaches the service.
03
Check recovery
Verify the steps to restore access after payment and document who handles failures or exceptions.
Common questions
A few things you might be wondering.
Is RADIUS itself an ISP billing system?
RADIUS handles network authentication, authorization, and accounting. A billing application handles commercial records such as plans, invoices, and payments. The integration needs to keep service decisions consistent with those records.
Does every disconnected session mean the customer is overdue?
No. A connection can fail for many reasons. Check billing status alongside subscription state, router health, and authentication information before deciding what to do.
Where can I see the SkyBase billing workflow?
The ISP billing page shows the invoice workspace. A guided setup lets us check your billing rules and MikroTik requirements together.
Explore SkyBase
Keep looking. Make a good decision.
See how the customer, business, and network parts of the platform work together.
WISP management software
Your WISP has enough moving parts. Keep the work together.
WISP CRM
The customer is on the phone. You have the whole story.
MikroTik ISP software
Your MikroTik network. Your customers. Finally on the same page.
ISP CRM software
One place to pick up where the last conversation left off.
ISP billing software
Billing day should feel like an ordinary day.
Guide · Choosing an ISP CRM
Bring a normal working day to the demo.
Guide · ISP software migration
Changing software is a project. Give it a plan.
All features
Explore the complete SkyBase feature set.