Customers and organizations
Keep individual subscribers and business accounts organized, with contact and service details close at hand.
ISP CRM software
One place to pick up where the last conversation left off.
Your billing team knows the balance. Your technicians know the connection. Support needs both. SkyBase gives your internet service provider a shared customer record, with the service and the work attached.
Free for up to 40 subscribers.
The everyday work
Keep the useful details close.
Services and subscriptions
See the plan, service state, network assignment, and usage behind an account.
Invoices and payments
Look up what was billed, what was paid, and what still needs attention.
Support and handovers
Keep tickets, notes, and work orders with the customer so the next person has somewhere to start.
Inside SkyBase
Give the next person a useful place to start.
Why it is different
A contact is only the beginning.
For an ISP, a customer also means subscriptions, service locations, network access, invoices, and support history. SkyBase keeps these connected. Your team can answer a question without asking three colleagues to reconstruct the account.
A connected workflow
From the first call to the next renewal.
01
Record the agreement
Create the customer and subscription with the selected plan and billing details.
02
Connect the service
Associate network access and the router with the subscription. Check the setup before activation.
03
Keep the history
Follow invoices, payments, support requests, and service changes from the same account.
Common questions
A few things you might be wondering.
What is an ISP CRM?
An ISP CRM manages customer relationships alongside internet services. It connects account details to subscriptions, billing, network access, and support, giving staff the context to handle a customer request.
Can one account have more than one service?
Yes. Customer accounts can have multiple subscriptions, each with its own plan and service details. Staff can open the relevant subscription from the customer workspace.
Is SkyBase suitable for every ISP network?
SkyBase is focused on MikroTik-based operations. If your network depends on particular OLTs, voice billing, accounting software, or other systems, bring that list to a guided setup so we can check the fit.
Explore SkyBase
Keep looking. Make a good decision.
See how the customer, business, and network parts of the platform work together.
WISP management software
Your WISP has enough moving parts. Keep the work together.
WISP CRM
The customer is on the phone. You have the whole story.
MikroTik ISP software
Your MikroTik network. Your customers. Finally on the same page.
ISP billing software
Billing day should feel like an ordinary day.
Guide · Choosing an ISP CRM
Bring a normal working day to the demo.
Guide · ISP software migration
Changing software is a project. Give it a plan.
Guide · MikroTik billing
An unpaid invoice and a broken connection need different answers.
All features
Explore the complete SkyBase feature set.